Cynthia Spencer training centre


21 June 2019

Venue: Cynthia Spencer training centre, Pondwood House, Pondwood Close, Moulton Park, Northampton, NN3 6RT

Cost: £36 including VAT



08.30 – 09.00   Arrive, breakfast and networking

09.00 – 10.30   Session 1 – Simon White of Business Development

10.30 – 11.00   Tea break and networking

11.00 – 12.30   Session 2 – The Art of Giving Feedback

Effective communications is a fundamentally essential component of high performance to help with the building and maintaining of good relationships and while it is accepted that the role of feedback is a major contributor to all of this, many people struggle with both giving and receiving feedback.

This session aims to:

  • Allow members to truly appreciate the value of feedback for all in their organisation / organisations they work with, and how it can enhance performance and develop individuals, teams and the business
  • Allow people to explore where feedback comes from, where and how we seek it or when we can give it
  • To understand how the delivery of feedback can impact its effectiveness and also damage relationships if delivered poorly
  • Learn how to give others feedback (both easy and more challenging) in practical exercises.

12.30 – 13.30   Lunch

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