Julie Futcher One of the reasons why large chain coffee shops are damaging the family owned one-off coffee shops is the human need to know what we’re getting for our money. A brand is recognised, and we feel safer with a company we trust.  We feel more confidence in what we will get in return for our hard earned cash […]

Business Intelligence Explained by MSH Consultancy The term Business Intelligence (BI) is a relatively new one – having said that, you can expect to hear a lot more about it in the future as businesses realise they need to make better use of their data. To a large extent businesses have at best, under-utilised it and at worst, ignored it. Before I jump […]

The story of the Trainers Network Northamptonshire   How did the network start? By Kay Buckby In 2009 I facilitated a session at a conference for trainers in London. I passed on the details to a Northamptonshire based client, Opus Energy, and I was thrilled when four of their team attended the conference. I often think that companies waste money […]